Our Store Policies

We founded On The Rock's with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers.
 If for any reason you a unhappy with your purchase please contact us for a no quibble 30 day return and refund. We know the value of long term customer satisfaction and want you to be confident that if something isn’t quite right we will do everything in our power to fix it.

Warehouse
Package Delivery

Our Return Policy

Refund or replace.

Here at On the Rock's we pride ourselves on offering the best customer service for our customers.

We also know how busy life can be so if your product does not meet your expectations,  we will do what ever we can to resolve your issue quickly and hassle free.

Reviews

What Our Customers Say

On The Rock's was born out of the simple idea that great stores offer great products and fantastic service. We take pride in our dedication to our customers, and are thrilled to present some of our clients’ feedback below.

Image by Kelsey Chance

We think our products are amazing- but don’t take our word for it!  Check out our product reviews on Amazon for hundreds of customer reviews:
https://www.amazon.co.uk/gp/aw/cr/B08HSPDMJR/ref=cm_cr_unknown?filterByStar=five_star&pageNumber=1